Published: January 15, 2025
18 min read
In this article, you'll learn:
1
📊 Healthcare IT Market: does it have a future?
2
🤓 Steps of Doctor Appointment App Development
3
⚙️ Development tips: your guide to building a doctor appointment app
4
💵 Plan your budget: what is the cost to make a doctor appointment app?
5
🛠️ Tech tips: 7 tools that will help you to create a doctor appointment app
6
☑️ Business tips: 3 more things to consider
7
👍 Benefits of Creating a Doctor Appointment App
8
🗃️ Case study: Doctor On Demand, Pager
9
❗ Conclusion
The rapid development of mobile technologies has revolutionary changed the healthcare sector. In today’s article, we are going to discuss one such change — doctor appointment booking app development — and how this apps are enhancing healthcare accessibility.
Mobile technologies are not only about entertainment. Beyond apps like Snapchat or Facebook, they also enable critical tools like scheduling software and online appointment systems that revolutionize healthcare access. But there is one thing that is, I guess, more important: mobile apps can impact and even change different spheres of our life. And healthcare is one of them!
When you are going to enter any market (healthcare, food delivery, hotel booking, or if you want to build a physiotherapy app), it’s better to start with research. It will help you to find out market’s current state and perspectives, shortcomings and possible issues. Luckily for you, we have prepared an overview of the healthcare IT market that will dispel all your doubts about medical app development, focusing on doctor appointment apps. Read on!
According to Markets and Markets, the global healthcare IT market is going to reach $280 billion by 2021 with the annual growth rate of about 16%. The share of the mobile sector (which is about $26 billion as of 2017) also amazes since it’s reported about 17% and higher yearly growth.
Statistics by European Commission
Modern doctors are able to provide a larger number of service using fewer resources due to the rapid IT development of the field. This is confirmed by the following statistics:
However, before starting the development, you should also consider possible pitfalls to successfully avoid them. What are they? Let’s see!
Will you believe me if I tell you that there were about 259,000 mHealth apps in app stores in 2016? However, not everyone succeeds in the market and many good ideas fail due to the lack of proper preparation or the inability to solve common issues of the industry.
Make sure your app solves industry's issues (image by Audacity IT Solutions Ltd)
What should you keep in mind during the development?
But now it’s time to move on to our doctor appointment booking app development tips!
Building a doctor's appointment app is a challenging, but very exciting task. Below is a step-by-step guide that will help you develop a real-world application that is not only high quality, but also easy to use and easily scalable in the healthcare industry in 2025.
First of all, it is necessary to analyze the scope of competitors and users: their needs and problems they face. Check the gaps in the market using information from surveys and reports and evaluate how your doctor booking app can meet those needs through remote consultation options. Identify your app's unique value proposition (UVP), which could be integrating with telemedicine and/or offering specialized appointment scheduling or multilingual support.
Make a list of the core functionality that should be provided for patients, physicians, and practice managers. The most important data for patients includes physician profiles, patient booking details, and payment features for seamless appointment updates. Doctors need equipment for making appointments and registering patients. Administrators need analytics and application dashboards.
You should also take care to ensure compliance with medical regulations such as HIPAA or GDPR to handle sensitive data responsibly.
Select a technology stack aligned with your app’s goals:
Once the technology stack is defined, you can start creating a wireframe of the structure and functionality of the mobile app, which will give you a basic idea of how the app will look and function. The next step is to develop a doctor appointment app prototype, which is a basic version of the app that consumers can test.
Once the prototype is complete, the design team can start working on the UI/UX design of the app. They should choose an acceptable color scheme, font, and layout that is visually appealing and easy to use. Make sure your app design is consistent and optimized for all screen sizes and orientations.
Begin with the fundamentals to test your app concept - this is your MVP. This stripped-down version allows you to get to market faster and gather feedback from early users before pivoting further and adding priority features. Based on this, you can make changes to the app or discontinue it before incurring significant costs.
When you build an application for a doctor's appointment, you need to pay special attention to complying with all security policy standards, for example, use security standards such as encryption (SSL/TLS) for data transmission and storage. Implement multifactor authentication (MFA) for accounts and payment gateways that accept credit card information. It is also important to frequently check the application for vulnerabilities to restore user trust.
Performance and security testing is very important in order to identify any problem or weakness in a particular application. It evaluates functionality, usability, and performance. It is used to simulate real-world use to check the load and deviations that can occur in different uses of the application.
Prepare for publication on Google Play and the Apple Store. Make sure your app also meets all the guidelines of your chosen platform. It's also important to implement your marketing strategy to promote your app in the market, such as using social advertising or content marketing.
After launching your app, track user feedback and performance. If necessary, work on bug fixes, feature enhancements, and/or overall user experience improvements. Keep up to date with current technological advances as well as the latest regulations to make your app stand out from the crowd and stay compliant with the law.
According to SteelKiwi, only about 11% of medical apps offer users desirable and necessary features. That’s why, whether you're considering how to make a meditation app or a doctor appointment app, you should think carefully about your user’s flow before starting the development. In other words, imagine the path of a typical patient in your app: what features are essential for him, how does he move from one feature to another?
Luckily for you, we have already designed a list of must-have features of any doctor appointment app. Here they are!
Frankly speaking, people don’t like to create profiles and spend a lot of time writing their name, phone number, address or other personal information. However, healthcare is a very personalized services sector, so your users can’t avoid making their own profiles.
Profiles are essential part of any healthcare app (image by Sam Halpert)
What info should it include?
Let’s divide this feature into two and review them both.
After we're done with profiles, let's move to the central feature of your app - booking. And the first step here is choosing an appropriate date. Nothing difficult: just provide your users with an interactive calendar where they can set a day of appointment with only one tap.
An easy and intuitive booking process (image by Safitri)
Hint: for more convenience, provide users with the ability to choose a range of days (up to 3 or 4 but not more).
However, there is a number of tools that can make the searching process even more precise. Using filters and sorting your users can find an appropriate doctor by such criteria as the doctor specialty, a price range, a proximity or others.
According to the chosen date, the app will form the list of available doctors. But how should your users make a choice?
A doctor profile with all necessary info (image by forint)
So they don’t have such a problem, they should be able to browse doctors’ profiles. In this case, profiles may include the following information:
When the right doctor is found, users can send a request for an appointment. If there are any additional questions or issues, they can be discussed in the built-in chat.
A built-in chat in a doctor appointment app (image by Kiran6390)
When everything is figured out (or if there weren’t any issues) the doctor confirms a request. The appointment is considered to be assigned. And it means that there is only one step left.
Hint: add reminders (push notifications) to your app that will notify users about the upcoming visit to a doctor.
The last feature on our list of MVP features is payments. Since your app is going not only help people but also bring you some profit, a common monetization model we can advise you is a fee from the service.
A fast and secure payment service(image by Divan Raj)
Also, if you don’t want to lose patients at this stage, the payment process should meet the following principles:
You can achieve even better UX by implementing a number of useful features that are not on the MVP list but will definitely come in handy for users. What are they? Read on to find out!
It’s not a secret that a visit to a doctor can take about an hour or more. This is a fair toll if the patient needs a detailed personal examination but a lot of people just want to consult with a doctor and have no actual need to be with him in the same room. By integrating remote consultation through video conferences, patient booking systems and advanced appointment software can save time for patients while solidifying your company as a leader in the digital healthcare space.
For more information, read our article about telemedicine app development!
Telemedicine provides your users with a brand new experience (image by Brian Turley)
Another great feature is the in-app guide to the doctor office. Of course, it’s not a big problem to download Waze or use Google Maps to find the best way but having such a feature in your app may be a great advantage in the eyes of users.
A guide to a doctor is a great addition to your app (image by grace saraswati)
Sudden injuries like twisted legs, broken bones or burns cause a lot of trouble and require emergency care. Thus, it would be extremely helpful to see the list of available emergency rooms in the area with info on the wait time. With this feature users will be able to visit a doctor who will start treatment as soon as possible.
Finally, we have reviewed essential and additional features of an mHealth app. But how much will it cost to build one? That’s what you’re going to find out right now!
The exact cost of the doctor appointment application development depends on an hourly rate of your development team, a contract type and a complexity of your app. According to the estimation made by Stormotion developers, it will take about 350-480 hours to build the FrontEnd part of an MVP per platform (Android or iOS). Don’t forget about the UI as well: it will take about 60-70 hours more.
Also, clinic appointment app development of the BackEnd part will take about 250-300 hours.
With an hourly rate of $40 (typical for Eastern Europe; for North America and Western Europe an hourly rate is usually 3-6 times higher) the cost to make a doctor appointment app starts from $26,400.
Contact us and our developers will make an estimation of your app project within 24 hours!
In addition to the estimation, our developers also prepared a list of tech tools that will ease the development. Check it out and feel free to use them during you build an app to make doctor appointments!
We have already learned development and technical tips but we have some more recommendations for you regarding healthcare app development services. Check out our business tips to find out how you can successfully compete on the market and turn your app into a profitable source of revenue.
In this subsection we have collected useful tips for you to help avoid common mistakes and maximize the effectiveness of your app.
It’s always important to follow the trends. Overtake your competitors in mastering new technologies and you will gain a favorable advantage.
According to the report by IDC, the number of shipped wearables increased by 20.4% during 2016-2017 years, hitting the critical mark at 125.5 million devices. Moreover, by 2021 this number will double to about 240 million units.
Wearables are getting more and more popular
So despite it’s not something to start with, keep this market in mind as your app’s revenue grows and you get more active users.
When it comes to collecting, storage and processing of information you should always remember about state regulations that put forward a number of requirements for such activities. Moreover, these standards differ from country to country so make sure your app complies with them before you face potential financial liability.
We gathered a number of laws that regulate privacy and security standards in different countries and regions of the world. Here they are:
There are 2 options to choose from: you whether managing doctors’ profiles yourself through an admin panel or build a second app specially for doctors where they can edit details and manage appointments on their own.
Doctors should have own mobile or web app to manage appointments (image by Knife and Fox)
Despite the development of a doctor app or web app will add a line to your expenses, in the long term it is a pretty cost-effective solution. It will not only help to provide patients with a more accurate data right from the doctors but also relieve you of the task to do it on your own.
With a convenient 24/7 system, a company-backed doctor booking app offering remote consultation services is reshaping the future of healthcare. These apps make it easier for patients to receive medical care and for doctors to provide customer service. Whether you're a developer planning to build an application for a doctor appointment or a healthcare facility exploring mental health app development, here are the top benefits of investing in a doctor's appointment app:
App-based doctor's appointments bypass existing barriers in the doctor-patient chain. Constant availability means that users can manage their healthcare needs on their own without having to make arrangements with healthcare systems. Users can:
Healthcare providers benefit greatly as digitization greatly simplifies the process of making an appointment. Key operational improvements include:
Some applications include internal communication channels like messaging and teleconsultations, enhancing health monitoring and appointment management. Patients can clarify doubts or seek advice from their doctors without unnecessary visits, which increases trust and satisfaction.
Modern appointment apps, much like health insurance app development, ensure that all patient information is well protected and compliant with local laws such as HIPAA or GDPR. Digital medical records:
Doctor appointment apps open up various sources of revenue, including
Such options make such an app not only useful for people but also a profitable business.
Creating an app that helps users schedule a doctor's appointment is not just a business idea, it's an opportunity to help people become happier and healthier, and to give them the ability to stay connected.
The mobile healthcare market already knows successful examples of apps that allow to book your doctor's appointment. We propose to review 2 of them and find out what we can pick up from their experience.
Doctor On Demand is a great example of a typical doctor appointment app. It has a nice-looking intuitive interface and all the must-have features that we have previously mentioned. The app available both on iOS and Android and has over 500 000 downloads according to Google Play Market.
Doctor On Demand app
What features does the application provide to users?
The app supports the telemedicine feature
The app was created by the co-founder of Uber and also hit the market success. It was designed to provide people with the ability to consult with doctors at any time and make the appointment organization process fast, easy and user-friendly.
Pager app
Like Doctor On Demand app, Pager also allows you to chat with doctors right in the app or hold video conferences instead of making offline visits. Moreover, you can also ask a doctor to visit you at home, in your office or even in the hotel!
Pager app
These were our tips & tricks on the doctor appointment app development. Feel free to use lists of MVP features and tech tools made by Stormotion developers when you decide to create your own mHealth app.
However, we will be happy to answer all of your questions, so we are looking for them. And don’t forget to contact us in order to get the accurate estimation of your app project!
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Take a look at how we solve challenges to meet project requirements
The cost of developing a doctor appointment app varies depending on factors like complexity, platform, and features. Here's a breakdown:
Factors like the number of platforms (iOS, Android, or cross-platform), UI/UX design intricacies, and team location significantly influence these costs. Starting with a Minimum Viable Product (MVP) is a cost-effective approach, allowing for iterative updates based on user feedback.
Developing a doctor appointment app requires leveraging cutting-edge technologies:
Absolutely! Doctor appointment apps can seamlessly integrate with hospital systems like Electronic Health Records (EHR) and Patient Management Systems (PMS). Using APIs and custom middleware, these integrations enable:
Patient data security is paramount in healthcare app development. Adhering to regulations like HIPAA (USA), GDPR (Europe), and HITECH ensures compliance. Security measures include:
Doctor appointment apps offer transformative advantages for both patients and healthcare providers:
For Patients:
For Doctors:
By bridging the gap between patients and providers, these apps elevate the overall healthcare experience.
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