Published: July 1, 2017
13 min read
Last updated: May 2, 2022
In this article, you'll learn:
📊 Healthcare IT Market: does it have a future?
⚙️ Development tips: your guide to building a doctor appointment app
💵 Plan your budget: what is the cost to make a doctor appointment app?
🛠️ Tech tips: 7 tools that will help you to create a doctor appointment app
☑️ Business tips: 3 more things to consider
🗃️ Case study: Doctor On Demand, Pager
The rapid development of mobile technologies has revolutionary changed the healthcare sector. In today’s article we are going to discuss one of such changes - doctor appointment apps.
Mobile technologies are not only about entertainment. Of course, it’s cool to chat with friends using Snapchat or Facebook, experience a new level of gaming with Pokémon Go or watch favorite drama series in the Netflix app. But there is one thing that is, I guess, more important: mobile apps can impact and even change different spheres of our life. And healthcare is one of them!
When you are going to enter any market (healthcare, food delivery, hotel booking or whatever) it’s better to start with a research. It will help you to find out market’s current state and perspectives, shortcomings and possible issues. Luckily for you, we have prepared the overview of healthcare IT market that will dispel all your doubts about the doctor appointment app development. Read on!
According to Markets and Markets, the global healthcare IT market is going to reach $280 billion by 2021 with the annual growth rate of about 16%. The share of the mobile sector (which is about $26 billion as of 2017) also amazes since it’s reported about 17% and higher yearly growth.
Statistics by European Commission
Modern doctors are able to provide a larger number of service using fewer resources due to the rapid IT development of the field. This is confirmed by the following statistics:
However, before starting the development, you should also consider possible pitfalls to successfully avoid them. What are they? Let’s see!
Will you believe me if I tell you that there were about 259,000 mHealth apps in app stores in 2016? However, not everyone succeeds in the market and many good ideas fail due to the lack of proper preparation or the inability to solve common issues of the industry.
Make sure your app solves industry's issues (image by Audacity IT Solutions Ltd)
What should you keep in mind during the development?
But now it’s time to move on to our development tips!
According to SteelKiwi, only about 11% of medical apps offer users desirable and necessary features. That’s why you should think carefully about your user’s flow before starting the development. In other words, imagine the path of a typical patient in your app: what features are essential for him, how does he move from one feature to another?
Luckily for you, we have already designed a list of must-have features of any doctor appointment app. Here they are!
Frankly speaking, people don’t like to create profiles and spend a lot of time writing their name, phone number, address or other personal information. However, healthcare is a very personalized services sector, so your users can’t avoid making their own profiles.
Profiles are essential part of any healthcare app (image by Zaynab Soulaimani)
What info should it include?
Let’s divide this feature into two and review them both.
After we're done with profiles, let's move to the central feature of your app - booking. And the first step here is choosing an appropriate date. Nothing difficult: just provide your users with an interactive calendar where they can set a day of appointment with only one tap.
An easy and intuitive booking process (image by Zaynab Soulaimani)
Hint: for more convenience, provide users with the ability to choose a range of days (up to 3 or 4 but not more).
However, there is a number of tools that can make the searching process even more precise. Using filters and sorting your users can find an appropriate doctor by such criteria as the doctor specialty, a price range, a proximity or others.
According to the chosen date, the app will form the list of available doctors. But how should your users make a choice?
A doctor profile with all necessary info (image by forint)
So they don’t have such a problem, they should be able to browse doctors’ profiles. In this case, profiles may include the following information:
When the right doctor is found, users can send a request for an appointment. If there are any additional questions or issues, they can be discussed in the built-in chat.
A built-in chat in a doctor appointment app (image by Kiran6390)
When everything is figured out (or if there weren’t any issues) the doctor confirms a request. The appointment is considered to be assigned. And it means that there is only one step left.
Hint: add reminders (push notifications) to your app that will notify users about the upcoming visit to a doctor.
The last feature on our list of MVP features is payments. Since your app is going not only help people but also bring you some profit, a common monetization model we can advise you is a fee from the service.
A fast and secure payment service(image by Divan Raj)
Also, if you don’t want to lose patients at this stage, the payment process should meet the following principles:
You can achieve even better UX by implementing a number of useful features that are not on the MVP list but will definitely come in handy for users. What are they? Read on to find out!
It’s not a secret that a visit to a doctor can take about an hour or more. This is a fair toll if the patient needs a detailed personal examination but a lot of people just want to consult with a doctor and have no actual need to be with him in the same room. By providing the ability to hold video conferences you can save a lot of time for such patients and attract more users to your app.
Telemedicine provides your users with a brand new experience (image by Brian Turley)
Another great feature is the in-app guide to the doctor office. Of course, it’s not a big problem to download Waze or use Google Maps to find the best way but having such a feature in your app may be a great advantage in the eyes of users.
A guide to a doctor is a great addition to your app (image by grace saraswati)
Sudden injuries like twisted legs, broken bones or burns cause a lot of trouble and require emergency care. Thus, it would be extremely helpful to see the list of available emergency rooms in the area with info on the wait time. With this feature users will be able to visit a doctor who will start treatment as soon as possible.
Finally, we have reviewed essential and additional features of an mHealth app. But how much will it cost to build one? That’s what you’re going to find out right now!
The exact cost of the development depends on an hourly rate of your development team, a contract type and a complexity of your app. According to the estimation made by Stormotion developers, it will take about 350-480 hours to build the FrontEnd part of an MVP per platform (Android or iOS). Don’t forget about the UI as well: it will take about 60-70 hours more.
Also, development of the BackEnd part will take about 250-300 hours.
With an hourly rate of $40 (typical for Eastern Europe; for North America and Western Europe an hourly rate is usually 3-6 times higher) the cost to make a doctor appointment app starts from $26,400.
Contact us and our developers will make an estimation of your app project within 24 hours!
In addition to the estimation, our developers also prepared a list of tech tools that will ease the development. Check it out and feel free to use them during you build your own app!
How to Estimate Software Development Time Accurately?
We have already learned development and technical tips but we have some more recommendations about the doctor appointment app development for you. Check out our business tips to find out how you can successfully compete on the market and turn your app into a profitable source of revenue.
Android vs iOS Development: Which Platform is Better?
In this subsection we have collected useful tips for you to help avoid common mistakes and maximize the effectiveness of your app.
It’s always important to follow the trends. Overtake your competitors in mastering new technologies and you will gain a favorable advantage.
According to the report by IDC, the number of shipped wearables increased by 20.4% during 2016-2017 years, hitting the critical mark at 125.5 million devices. Moreover, by 2021 this number will double to about 240 million units.
Wearables are getting more and more popular
So despite it’s not something to start with, keep this market in mind as your app’s revenue grows and you get more active users.
When it comes to collecting, storage and processing of information you should always remember about state regulations that put forward a number of requirements for such activities. Moreover, these standards differ from country to country so make sure your app complies with them before you face potential financial liability.
We gathered a number of laws that regulate privacy and security standards in different countries and regions of the world. Here they are:
There are 2 options to choose from: you whether managing doctors’ profiles yourself through an admin panel or build a second app specially for doctors where they can edit details and manage appointments on their own.
Doctors should have own mobile or web app to manage appointments (image by Knife and Fox)
Despite the development of a doctor app or web app will add a line to your expenses, in the long term it is a pretty cost-effective solution. It will not only help to provide patients with a more accurate data right from the doctors but also relieve you of the task to do it on your own.
[How and Why] Outsource Your Mobile App Development?
The mobile healthcare market already knows successful examples of apps that allow to book your doctor's appointment. We propose to review 2 of them and find out what we can pick up from their experience.
Doctor On Demand is a great example of a typical doctor appointment app. It has a nice-looking intuitive interface and all the must-have features that we have previously mentioned. The app available both on iOS and Android and has over 500 000 downloads according to Google Play Market.
Doctor On Demand app
What features does the application provide to users?
The app supports the telemedicine feature
The app was created by the co-founder of Uber and also hit the market success. It was designed to provide people with the ability to consult with doctors at any time and make the appointment organization process fast, easy and user-friendly.
Like Doctor On Demand app, Pager also allows you to chat with doctors right in the app or hold video conferences instead of making offline visits. Moreover, you can also ask a doctor to visit you at home, in your office or even in the hotel!
These were our tips & tricks on the doctor appointment app development. Feel free to use lists of MVP features and tech tools made by Stormotion developers when you decide to create your own mHealth app.
However, we will be happy to answer all of your questions, so we are looking for them. And don’t forget to contact us in order to get the accurate estimation of your app project!
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